We’re not better connected in mainland Europe

O2 have decided to be particularly rubbish, just when we need to arrange to minimise our data roaming charges while we’re away. From 1 July the new EU laws come into effect that cap the outrageous charges phone companies have been charging people for accessing the Internet on their mobile devices when on holiday. Unfortunately we have a week in the Netherlands and Belgium before 1 July. Unhelpfully, O2 have decided to end their European bolt-on a week before the new limits come into effect, which means a potentially large bill – or no internet for us. First prize to O2 for crap customer service. We’re now hunting for a cheap sim for this week – hence a trip to Tesco Phone Shop Potters Bar, oh the glamour!

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